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match each of the following activities at a fast food restaurant with the lean busin 648335

Many fast food restaurants compete on lean business concepts. Match each of the following activities at a fast food restaurant with the lean business concept it strives to achieve. Some activities might relate to more than one lean business concept.

a. Just in time (JIT)

b. Continuous improvement (CI)

c. Total quality management (TQM)

1. Clean tables and floors

2. Orders filled within three minutes

3. Standardized food making processes

4. Courteous employees

5. Food produced to order

6. New product development

7. Customer satisfaction surveys

8. Continually changing menus

9. Drive through windows

10. Standardized menus from location to location

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